Privacy Policy

Last updated: 27/6/26

​

At The Tent Tribe, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website or enquire about our services.
 

1. Information We Collect

When you contact us or make an enquiry, we may collect the following personal information:

• Name

• Email address

• Phone number

• Event details (such as booking type, theme, date, and number of guests)

• Any additional information you choose to provide

We may also collect technical data such as your IP address and browsing behaviour via cookies (see Section 6).
 

2. How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotes

• Manage bookings and deliver our services

• Communicate with you about your event

• Improve our website and customer experience

• Meet legal or regulatory requirements

We will only use your information for the purposes it was collected for.
 

3. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with trusted third parties where necessary, such as:

• Payment processors

• Delivery or setup partners

• IT and website service providers

All third parties are required to respect the security of your data.
 

4. Data Storage and Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.

Your data is stored securely and only kept for as long as necessary to fulfil the purposes outlined in this policy.
 

5. Your Rights

Under UK data protection laws, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict how your data is used

• Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.